311 - Promoted… But Not Prepared: The Leadership Gap in Dentistry
Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years.
Enjoy the fun, laid-back vibe as things get real.
Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of "hands-on" experience.
311 - Promoted… But Not Prepared: The Leadership Gap in Dentistry
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Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years.
Enjoy the fun, laid-back vibe as things get real.
Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of "hands-on" experience.
Episodes
311-
Promoted… But Not Prepared: The Leadership Gap in Dentistry
Listened
Mon, 27 Apr 2026
310-
AI vs. Human: Who Should Answer Your Phones?
Listened
Mon, 20 Apr 2026
309-
Front Desk Chaos to Clarity
Listened
Mon, 13 Apr 2026
308-
New Dentist, Now What? Building the Business Side That Actually Works
Listened
Mon, 06 Apr 2026
307-
The Patients You Already Have: Closing the Back Door
Listened
Mon, 30 Mar 2026
306-
Fairness in Practice: The Standard Your Team Is Watching
Listened
Mon, 23 Mar 2026
305-
The $150K Production Boost: Where the Growth Really Comes From - Part 1
Listened
Mon, 16 Mar 2026
304-
The Documentation Gap: Personnel Files, Write Ups, and Protecting Your Practice
Listened
Mon, 09 Mar 2026
303-
The Raise Reset: Are You Rewarding Tenure or Trajectory?
Listened
Tue, 03 Mar 2026
302-
The ROI Obsession That's Costing You Growth
Listened
Mon, 02 Mar 2026
301-
Clarity is Accountability
Listened
Mon, 23 Feb 2026
300-
When Letting Go Isn't Clear Enough
Listened
Mon, 16 Feb 2026
299-
Why Dental Marketing Fails—and What Actually Works [Replay]
Listened
Mon, 09 Feb 2026
298-
It's Procedural, Not Personal
Listened
Mon, 02 Feb 2026
297-
Making Numbers Matter
Listened
Mon, 26 Jan 2026
296-
Patient Referrals Aren't Just Luck
Listened
Mon, 19 Jan 2026
295-
[REPLAY] Annual Planning Power Moves: How to Build a Stronger Practice in 2026
Listened
Mon, 12 Jan 2026
294-
[REPLAY] The Pulse of the Practice: Balancing Team Energy and Measurable Success
Listened
Mon, 29 Dec 2025
293-
[REPLAY] Job Descriptions Might Be Costing You Great Hires
Listened
Mon, 22 Dec 2025
292-
[REPLAY] Marketing Your Practice to Top Talent
Listened
Tue, 16 Dec 2025
291-
[REPLAY] Marketing Can't Save You From a Bad Phone Call
Listened
Mon, 08 Dec 2025
290-
[Replay] Wasted Time, Open Time, and Maximizing Your Schedule
Listened
Wed, 03 Dec 2025
289-
Dental Christmas Parties of Christmas Past
Listened
Mon, 24 Nov 2025
288-
Annual Planning Power Moves: How to Build a Stronger Practice in 2026
Listened
Mon, 17 Nov 2025
287-
Why Some Dentists Love Dentistry (and Others Can't Wait to Leave)
Listened
Mon, 10 Nov 2025
286-
Breaking Down Walls: Communicating Without Conflict
Listened
Mon, 03 Nov 2025
285-
The Pulse of the Practice: Balancing Team Energy and Measurable Success
Listened
Mon, 20 Oct 2025
284-
When Negativity Spreads: How Complaining About Patients Hurts Your Practice Culture
Listened
Mon, 13 Oct 2025
283-
Navigating the Complexities of Hiring Associate Dentists
Listened
Mon, 06 Oct 2025
282-
Rants, Reflections, and Real Customer Service Lessons
Listened
Tue, 30 Sep 2025
281-
Hiring Series: The Job Offer Playbook
Listened
Mon, 22 Sep 2025
280-
Hiring Series: Don't Skip This Step—Reference Checks That Matter
Listened
Mon, 15 Sep 2025
279-
From Sucktember to Success: How to Save Your September
Listened
Tue, 02 Sep 2025
278-
Hiring Detour: How Culture Shapes Every Hire
Listened
Mon, 25 Aug 2025
277-
Hiring Series: Interview Techniques that Work
Listened
Mon, 18 Aug 2025
276-
Hiring Series: Hiring Efficiently with a Group Interview
Listened
Mon, 11 Aug 2025
275-
Plan Forward: A Smarter Alternative to Insurance
Listened
Mon, 28 Jul 2025
274-
Marketing Your Practice to Top Talent
Listened
Mon, 21 Jul 2025
273-
Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Listened
Mon, 14 Jul 2025
272-
Why Working Interviews Don't Work
Listened
Mon, 07 Jul 2025
271-
RERUN: The Real Reason Your AR Is Out of Control (And It's Not Insurance)
Listened
Mon, 30 Jun 2025
270-
The Truth About Dental Marketing
Listened
Mon, 23 Jun 2025
269-
Hiring or Hustling Backwards? (Part 2: Leadership, Metrics & the True Cost of Delay)
Listened
Mon, 16 Jun 2025
268-
Hiring or Hustling Backwards?
Listened
Wed, 11 Jun 2025
267-
Meetings That Matter: Turning Staff Time Into Practice Power
Listened
Tue, 03 Jun 2025
266-
Marketing Can't Save You From a Bad Phone Call
Listened
Mon, 26 May 2025
265-
Scoreboard Success: 10 Front Desk KPIs That Drive Production
Listened
Mon, 19 May 2025
264-
Making Membership Work: Clearing Up some of the Myths and Why It's Reshaping Dentistry
Listened
Mon, 12 May 2025
263-
Lonely at the Top, Leading with Authority (Even When You're Friends)