Dental Drills Bits

Sandy Pardue and Dana Pardue 326 - The Right Patients, the Right Marketing | Grace Rizza

Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of "hands-on" experience.

00:00

Episodes

14 Sep 2026

07 Sep 2026

31 Aug 2026

24 Aug 2026

10 Aug 2026

03 Aug 2026

27 Jul 2026

20 Jul 2026

13 Jul 2026

06 Jul 2026

29 Jun 2026

18 May 2026

11 May 2026

27 Apr 2026

20 Apr 2026

13 Apr 2026

06 Apr 2026

30 Mar 2026

23 Mar 2026

16 Mar 2026

09 Mar 2026

03 Mar 2026

02 Mar 2026

23 Feb 2026

16 Feb 2026

09 Feb 2026

02 Feb 2026

26 Jan 2026

19 Jan 2026

12 Jan 2026

29 Dec 2025

22 Dec 2025

16 Dec 2025

08 Dec 2025

03 Dec 2025

24 Nov 2025

17 Nov 2025

10 Nov 2025

03 Nov 2025

20 Oct 2025

13 Oct 2025

06 Oct 2025

30 Sep 2025

22 Sep 2025

15 Sep 2025

02 Sep 2025

25 Aug 2025

18 Aug 2025

Dental Drills Bits

Episodes

The Right Patients, the Right Marketing | Grace Rizza

The Employee Costing Your Dental Practice Its Best People

Part 3 of Systems. Staff. Training. | Your Team Isn't the Problem. Your Training Might Be.

AI, Accountability & the Opportunities Hiding in Your Dental Practice | Cory Pinegar of REACH, Part 2

Rethinking Dental Staffing: People, Technology & Creating Capacity | Cory Pinegar of REACH, Part 1

Part 2B of Systems. Staff. Training. | What Is Your Staffing Problem Really Costing You?

Part 2A of Systems. Staff. Training. | What Is Your Staffing Problem Really Costing You?

Part 1 of Systems. Staff. Training. | The Systems Problem You Didn't Know You Had

Sucktember Starts Long Before September

How Your Hiring Process Is Costing You Hygienists

Are You Teaching Your Team Not to Think?

The Million-Dollar Follow-Up Problem

Navigating No-Shows

You Don't Have a Staffing Problem

The Hygiene Hiring Crisis

Promoted… But Not Prepared: The Leadership Gap in Dentistry

AI vs. Human: Who Should Answer Your Phones?

Front Desk Chaos to Clarity

New Dentist, Now What? Building the Business Side That Actually Works

The Patients You Already Have: Closing the Back Door

Fairness in Practice: The Standard Your Team Is Watching

The $150K Production Boost: Where the Growth Really Comes From - Part 1

The Documentation Gap: Personnel Files, Write Ups, and Protecting Your Practice

The Raise Reset: Are You Rewarding Tenure or Trajectory?

The ROI Obsession That's Costing You Growth

Clarity is Accountability

When Letting Go Isn't Clear Enough

Why Dental Marketing Fails—and What Actually Works [Replay]

It's Procedural, Not Personal

Making Numbers Matter

Patient Referrals Aren't Just Luck

[REPLAY] Annual Planning Power Moves: How to Build a Stronger Practice in 2026

[REPLAY] The Pulse of the Practice: Balancing Team Energy and Measurable Success

[REPLAY] Job Descriptions Might Be Costing You Great Hires

[REPLAY] Marketing Your Practice to Top Talent

[REPLAY] Marketing Can't Save You From a Bad Phone Call

[Replay] Wasted Time, Open Time, and Maximizing Your Schedule

Dental Christmas Parties of Christmas Past

Annual Planning Power Moves: How to Build a Stronger Practice in 2026

Why Some Dentists Love Dentistry (and Others Can't Wait to Leave)

Breaking Down Walls: Communicating Without Conflict

The Pulse of the Practice: Balancing Team Energy and Measurable Success

When Negativity Spreads: How Complaining About Patients Hurts Your Practice Culture

Navigating the Complexities of Hiring Associate Dentists

Rants, Reflections, and Real Customer Service Lessons

Hiring Series: The Job Offer Playbook

Hiring Series: Don't Skip This Step—Reference Checks That Matter

From Sucktember to Success: How to Save Your September

Hiring Detour: How Culture Shapes Every Hire

Hiring Series: Interview Techniques that Work